Frequently Asked Questions

Can I shop without becoming member?Göster

You need to become member to the site in order to shop from our İnternet site. As your membership info shall have preference when shopping at our İnternet site, the site would not allow non-members to shop.

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Should I pay to become a member?Göster

Registering as a member to our site is free. You can register now to order, hear about discounts, special offers and promotions and take advantage of the advantages we offer. Click here to register free

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Can we combine various discount offers on Taç online sales site and use for a single order?Göster

Two or more discount offers promoted on TAÇ online sales site cannot be combined and used for a single order. 

Taç Kart and similar advantages and discounts cannot be combined and used in addition to the special offers and promotional products on Taç online sales site.

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Is there any difference in price between online sales site and shop sales prices? Göster

Apart from your sales from shops, you can enjoy 5% discount after your first order with TAÇ kart as specified above. Furthermore, as TAÇ kart holders, you get an extra 5% discount for subsequent shopping orders.

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Cargo costs applicable for domestic and foreign shipments?Göster

Cargo is included and paid by us for all points within the country. For orders from foreign countries, however, 40 TL cargo cost per product is payable by the ordering party.

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I did shopping but didn’t receive any invoice, what should I do? (*) Göster

If you haven’t received your invoice, please send an e-mail to info@tac.com.tr or call 444 4 822.

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Can I place orders from abroad for all products on the site?Göster

The details page of the product that can be shipped abroad contain an expression ‘Can be shipped abroad’’. No other product can be shipped abroad apart from those.

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Where can I shop abroad? Göster

You can shop in Germany, Austria, Belgium, Bulgaria, Denmark, France, Holland, England, Ireland, Switzerland, Italy, Lichtenstein, Luxemburg, Monaco, Andorra, Finland, Spain, Sweden, Canary Islands, Malta, Norway, Portugal,  and Greece.

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